Data Management and Contact Centre

Bizlink Centre’s Data Management and Contact Centre provides a consistent cycle of training and upgrades to our current and new beneficiaries.

Our Centre is equipped with internet-enabled workstations, industrial-grade scanners and secured with CCTV cameras and access entry.

Our team of trainers are equipped to breakdown workflow and tasks to help our beneficiaries manage the projects better.

Email your enquires to sales@bizlink.org.sg

Our services includes

  • Contact Centre Service
    • answering and routing of calls from company mainline
    • reception duties and scheduling of appointments
    • survey calls
  • Data Entry using Excel and CRM (Customer Relationship Manager)
    • all form of hard copy documents like name cards, survey forms
    • claims verifications
    • data migration using CRM
    • data entry of invoices (AP)
  • Fulfilment Service(e.g. promotion redemption, order fulfilment)
    • promotion redemption with inventory tracking
    • order fulfilment (from e-commerce platform)
    • ail merging and letter printing
  • Data Archiving and Digitisation
    • scanning and imaging of documents for e-storage
    • indexing and archiving of invoices and office files for e-storage