Bizlink Centre’s Data Management and Contact Centre provides a consistent cycle of training and upgrades to our current and new beneficiaries.
Our Centre is equipped with internet-enabled workstations, industrial-grade scanners and secured with CCTV cameras and access entry.
Our team of trainers are equipped to breakdown workflow and tasks to help our beneficiaries manage the projects better.
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Our services includes
- Contact Centre Service
- answering and routing of calls from company mainline
- reception duties and scheduling of appointments
- survey calls
- Data Entry using Excel and CRM (Customer Relationship Manager)
- all form of hard copy documents like name cards, survey forms
- claims verifications
- data migration using CRM
- data entry of invoices (AP)
- Fulfilment Service (e.g. promotion redemption, order fulfilment)
- promotion redemption with inventory tracking
- order fulfilment (from e-commerce platform)
- ail merging and letter printing
- Data Archiving and Digitisation
- scanning and imaging of documents for e-storage
- indexing and archiving of invoices and office files for e-storage